Para Express fares are $2.00 for a one way ride. Tickets may be purchased on the bus, or at the Transportation Office at Home Healthcare, Hospice and Community Services, 312 Marlboro Street in Keene. |
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The Para Express is public transportation for people whose disability prevents them from using the City Express fixed route service. Para Express services are available within a 3/4 of a mile corridor of the City Express route. Services are available for those who have been certified as having a transit disability; that is a disability that prevents use of the regular fixed route service.
If you are a person with a disability, you or your care provider may request an application to be certified as having a transit disability. Applications are available in large print or Braille format. To request an application, call the City Express Office at 352-8494.
Certifications are granted based on individual needs and circumstances, depending on the disability. Eligibility determinations are made within 21 working days of the application. Your certification is valid nationwide. If you are not deemed eligible, you may appeal the determination.
Para Express services are available on the same schedule as the City Express fixed route service, Monday through Friday from 8:00 am to 5:00 pm, and until 7:30 pm on the Campus Community Shuttle route during the KSC year. Reservations for Para Express must be made by 5:00pm for next day service.
The City Express welcomes visitors who have certification from another transit agency. Eligibility is honored for 21 days from your first ride. We strongly recommend that those planning to stay after the 21 day visitor period begin the application process immediately.
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Travel training is provided in the community to assist those who would like to know how to gain more mobility in the community. Personal travel trainers are also available to assist.
All City Express buses and the trolley are wheelchair lift equipped and meet the requirements of the American's With Disabilities Act.
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