FAQs

Can I request a reasonable modification?

2023-02-20T12:20:27-05:00February 20th, 2023||

If you have a physical or mental disability that substantially limits one or more of your major life activities, you may request a reasonable modification to access the transportation service. Requests may be made in writing or orally to: City Express Transportation Manager, PO Box 564, Keene, NH 03431 or [...]

What is Home Health Care?

2021-02-26T14:30:54-05:00February 26th, 2021||

Home Health Care encompasses a wide range of health care services provided in the patient’s home with the purpose of maintaining a patient’s optimal level of health, well-being, and independence, according to their personal beliefs and choices. Home care is a collaborative effort involving caregivers, physicians, and an interdisciplinary home [...]

How are visits scheduled?

2021-02-26T14:30:54-05:00January 29th, 2021||

A VNA team member will try to call you on the evening before to schedule a visit for the next day. However, sometimes they may not be able to call until the morning of the visit. We are sorry when we cannot offer more notice. We get new patients added [...]

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