When the bus arrives, the driver will wait for you to board for 5 minutes, then will go on. Riders who are “no shows” three times in a 60-day period may be suspended from using the service for 30 days.

Canceling a ride less than one hour before the designated pick up time is also considered a “no show.” We notify riders, in writing, if there is a need to initiate a suspension process, including the opportunity to appeal the suspension.