When the bus arrives, the driver will wait for five minutes for you to board and will then go on if you are not available. If you have not called to cancel your ride at least one hour prior to your pickup time, this is considered a “no-show.” Riders who have no-shows equal to or greater than 25% of their scheduled trips in a thirty (30) day period will be subject to a warning and possible suspension from riding. Should you be suspended, there is an appeals process which will be outlined in the suspension notice.