Can I request a reasonable modification?

2023-02-20T12:20:27-05:00February 20th, 2023||

If you have a physical or mental disability that substantially limits one or more of your major life activities, you may request a reasonable modification to access the transportation service. Requests may be made in writing or orally to: City Express Transportation Manager, PO Box 564, Keene, NH 03431 or [...]

Who can ride?

2021-04-20T21:09:44-04:00June 25th, 2020||

Transportation is available to those needing rides to medical appointments. Priority is given to those over age 60, veterans, and individuals with disabilities. Rides for priority groups will be scheduled on a first come, first serve basis. Others with a medical appointment may ride on a space available basis. Children [...]

Is medical transportation available in Keene?

2021-02-26T14:31:10-05:00June 25th, 2020||

Transportation is also available Monday through Friday to The VA Outpatient Clinic at 640 Marlboro Street in Keene To all Dartmouth-Hitchcock medical facilities in Keene. Call HCS Transportation at 603-352-8494 for route and schedule information for the Friendly Bus for seniors (60+) and the City Express, Keene’s Bus for Everyone.

Is the vehicle accessible?

2021-02-26T14:31:25-05:00June 25th, 2020||

The vehicle is fully accessible for up to 11 passengers. Wheelchairs can be accommodated depending on their size. The ambulatory seating available varies according to the number of mobility devices on the trip.

When is transportation available?

2021-02-26T14:31:26-05:00June 25th, 2020||

Medical transportation is available every Wednesday. Medical transportation is a shared ride service and departure times may vary to coincide with the first appointment. For everyone’s convenience, please make appointments between 9:00am and 1:00pm. 8:00am Prompt departure from HCS at 312 Marlboro Street in Keene 10:00am *Arrival at VA Medical [...]

Where can I get on the bus?

2021-02-26T14:31:26-05:00June 25th, 2020||

Medical Transportation departs from the HCS office at 312 Marlboro Street in Keene. If necessary, riders can be picked up at their home in Keene. Riders from outlying communities are requested to meet the bus at the HCS office. Ample parking is available if riders choose to park and ride. [...]

How do I make a ride reservation?

2021-02-26T14:31:26-05:00June 25th, 2020||

Call the HCS Transportation Office at 603-352-8494 to schedule your ride. The office is open from 8:00am to 4:30pm, Monday through Friday. HCS Medical Transportation is available on Wednesdays. You must call to reserve your seat by 2:00pm on Tuesday. Trips may be reserved two weeks in advance. Riders will [...]

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