Transportation

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What happens if I don’t show up on time?

2021-02-26T14:31:26-05:00June 25th, 2020||

When the bus arrives, the driver will wait for you to board for 5 minutes, then will go on. Riders who are “no shows” three times in a 60-day period may be suspended from using the service for 30 days. Canceling a ride less than one hour before the designated [...]

What is the fare?

2021-02-26T14:31:26-05:00June 25th, 2020||

The fare to ride the Para Express is $2.00 per one way trip. Personal Care Attendants (PCA’s) ride free. Companions may ride with you as long as space is available and they have the same pick up point and destination. The fare for companions is $2.00 per one way trip.

When can trip requests be made?

2021-02-26T14:31:26-05:00June 25th, 2020||

Monday through Friday from 8 a.m. to 5 p.m. Sunday from 8 a.m. to 5 p.m. Next day reservations must be made by 5 p.m. Reservations made on Sunday will be taken by voice mail; the dispatcher will call back Monday morning with your ride time. Trip requests may be [...]

How do I schedule a trip?

2021-02-26T14:31:26-05:00June 25th, 2020||

Trip Request Line – 603-352-8494 Be sure to tell the dispatcher: ✓ The date and time of your pick up ✓ Where you would like to be picked up ✓ Where you are going ✓ What time you need to be at your destination ✓ If you will need a [...]

How do I become a Para Express rider?

2021-02-26T14:31:26-05:00June 25th, 2020||

The Para Express is public transportation for people whose disability prevents them from using the City Express fixed route service. If you are a person with a disability, you or your care provider may request an application. Call 352-2253 to request an application. Information is available in Braille or large [...]

Are the buses accessible?

2021-02-26T14:31:26-05:00June 25th, 2020||

Yes! The Friendly Buses are equipped with lifts and other assistive devices for rider convenience when boarding and riding. All drivers have CDL licenses with passenger endorsement, and have passenger assistance training to ensure a safe and comfortable trip.

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