What is the HCS Service Area?
Some or all of HCS programs are offered in 52 towns in southwestern New Hampshire. Visit our Service Area page for more information.
How are visits scheduled?
A VNA team member will try to call you on the evening before to schedule a visit for the next day. However, sometimes they may not be able to call until the morning of the visit. We are sorry when we cannot offer more notice. We get new patients added [...]
Will I have the same nurse and/or therapist all the time?
We understand the importance of building trust with your caregiving team. That is why we try our best to schedule the same team of clinicians to visit your home every time. Changes in time of day, day of week, and after-hours may impact our ability to schedule the same nurse [...]
Who do I contact if I have questions?
For details about specific programs that HCS can offer, give us a call at 603-352-2253 or join us for Walk-in Wednesdays!
What can I expect at an admission visit?
During your first visit, the nurse or therapist will share a lot of information with you. They will also make sure the information we have about you is correct. The first visit may take up to two hours. The nurse or therapist will talk about: Your discharge paperwork and/or doctor’s [...]
What is a typical visit like?
Because everyone’s situation is different, there is no typical visit. We work with you and your doctor to design a treatment plan based on your specific situation. The VNA team members spend as much time as they need with every patient to make sure they are getting the care needed [...]
How often will a clinician visit me?
Your specific needs and your insurance coverage will help to determine how often VNA team members visit you. The total number of visits scheduled depends on your specific needs. VNA team members visit patients an average of two to three times a week. Visits will happen less often as you [...]
What is Home Health Care?
Home Health Care encompasses a wide range of health care services provided in the patient’s home with the purpose of maintaining a patient’s optimal level of health, well-being, and independence, according to their personal beliefs and choices. Home care is a collaborative effort involving caregivers, physicians, and an interdisciplinary home [...]
What are the Medicare criteria for Home Healthcare?
In order to receive home health care services under Medicare, the patient must require: Skilled, intermittent nursing care, physical therapy, or speech therapy Have a physician’s order for home health care AND be homebound. Medicare considers a person to be homebound if leaving the home would require a considerable effort [...]
What can I expect at an admission visit?
During your first visit, the nurse or therapist will share a lot of information with you. They will also make sure the information we have about you is correct. The first visit may take up to two hours. The nurse or therapist will talk about: Your discharge paperwork and/or doctor’s [...]