Title VI of the Civil Rights Act
The VNA at HCS operates its programs and services, including the City Express, ParaExpress, and Friendly Bus, without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act of 1964. If you feel you have been discriminated against based on your race, color, or national origin, you may file a complaint with the VNA at HCS’s Corporate Compliance Officer. For more information on the VNA at HCS’s civil rights program or to file a complaint, please call our office at 603-352-2253 or email jmack@hcsservices.org or complete the online complaint form. The VNA at HCS investigates complaints received no more that 180 days after the alleged incident.
A written complaint may also be filed with the following agencies:
New Hampshire Department of Transportation
Office of Federal Compliance
(603) 271-2467
https://www.nh.gov/dot/org/administration/ofc/about.htm#titlevi
Federal Transit Administration
ATTN: Office of Civil Rights
1200 New Jersey Ave.
SE Washington DC 20590
HCS Transportation Programs
Home Healthcare, Hospice & Community Services operates transportation services
in Keene, NH and periodically in surrounding communities.
