Maura McQueeney, President and CEO

Maura McQueeney has served in executive leadership roles for both large and small organizations specializing in home health, hospice, medical equipment, and private duty services. She has been integral in consolidating multiple home health and hospice programs as well as fundamentally changing service delivery models to accommodate reimbursement changes. Her background includes acute care nursing quality leadership and she has served as an ANCC Magnet appraiser and trainer for twelve years, assessing best practice for nurses in hospitals across the country. She holds a Masters Degree in Public Health and a Doctoral Degree in Nursing with emphasis on service delivery and executive leadership.

Judy Arellano, Director of Accounting

Judy Arellano, Director of Accounting, has over fifteen years’ experience in accounting and twenty plus years in banking and is enthusiastic about fiscal management. She oversees the operations of the accounting team which produce the monthly financials, manages the annual budget, and the lead for audit compliance and internal controls. Prior to joining HCS, she held accounting positions in for profit and nonprofit organizations. Her keen sense of numbers came from her twenty plus years at a local community bank. She started at sixteen and had opportunities for advancement and education that solidified her accounting career. She has served on two non-profit organizations boards, CASA of Sonoma County serving children in court appointed settings and Marin County Section on Aging serving seniors. She was born and raised in California, studied at College of Marin and American Bankers Association, and resides in the Northern California.

Susan Ashworth, Director of Community Relations

Susan Ashworth is Director of Community Relations. She is responsible for letting the community know about the many services that are offered at HCS. She also oversees the Healthy Starts, Senior Nutrition and Transportation programs. Susan has an undergraduate degree from Keene State College and a Master of Business Administration from Southern New Hampshire University. She has been with HCS since 1977.

Laura Brow, Director of Clinical Operations

Laura Brow, MSN, RN, is the Director of Clinical Operations and has been a registered nurse for twenty-one years. She graduated with high distinction from Chamberlain College of Nursing with a Master of Science Degree as a nurse executive and has a diverse background in nursing including medical-surgical, sub-acute care, long-term care, and community nursing. She has worked with HCS for over twelve years and is committed to ensuring patient access to safe and effective care. Laura oversees the Visiting Nurses Association, Hospice, Homemaking department, Castle Center Adult Day Care, Foot Clinics, central intake, medical records, and the quality department. She enjoys her leadership role and developing others to lead. One of her favorite quotes is: “A leader is best when people barely know he exists, when his work is done, his aim fulfilled, they will say: we did it ourselves.”- Lao Tzu

Katie Hart, Director of Operations

Katie Hart is a dynamic strategic leader dedicated to advancing mission-driven organizations through her expertise in management and operational excellence. At HCS, she oversees agency-wide Operations, Information Technology, Facilities, Digital Marketing, and Development Operations, fostering integration across teams to enhance workflows and workplace culture. As a key liaison to the Board of Directors, Katie benchmarks and analyzes agency quality and performance metrics to support strategic decision-making. She also plays a leadership role on the HCS Diversity, Equity, and Inclusion Advisory Committee, promoting a culture of inclusivity and equity. Katie holds a Bachelor of Arts in Music from the Sunderman Conservatory at Gettysburg College and a Master of Business Administration with concentrations in Marketing, Information Systems, and Business Analytics from the University of New Hampshire.

Geraldine Holmes, CFO

Geri Holmes is the Chief Financial Officer for HCS Services.  She oversees the financial reporting for the organization and serves in a supportive role for the accounting and revenue cycle teams. She has 25 years in healthcare finance experience and has been in home health and hospice for over 8 years. Geri enjoys collaborating with other leaders to streamline processes and identify efficiencies for continued sustainability.  She also enjoys being a resource to her team. Geri attended Southern New Hampshire University where she received a Bachelor of Science degree in Accounting and a Master of Business Administration.  She also holds a certificate in business analytics from Harvard Business School.

Jessica Mack, Director of Human Resources, Corporate Compliance Officer

Jessica Mack is the Director of Human Resources and Education and is the Corporate Compliance Officer at HCS. Jessica has been with the agency since 1997 and has served in multiple roles in that time, including development and fundraising, managing the Care Coordination Team, and overseeing insurance authorizations. In addition to her role in human resources, Jessica oversees the Customer Service team, employee education, and overall agency compliance with state and federal regulations. Jessica has a Bachelor of Arts in Human Services and a Master of Business Administration in Healthcare Administration from Franklin Pierce University. She also has a certification in Human Resources Management, as well as certification in Health Care Compliance from the Health Care Compliance Association. She is also a Lean Six Sigma Yellowbelt.

Gayle Murphy, Vice-President for Human Resources

Gayle Murphy is a Human Resources Executive with more than twenty-five years of experience overseeing all Human Resources activities for multiple small to mid-size for-profit companies and most recently a not-for-profit agency. She specializes in helping organizations with multiple locations across multiple states expand either through organic growth or by merger and acquisition. She works closely with hiring managers to ensure the organization attracts, engages, and retains its staff. She believes in being the employer of choice and thinking outside the box to achieve that end. Gayle is adept at knowing what to say and how to say it when it is time to have that difficult conversation with employees, coach and develop leadership, and attract skilled applicants or contractors. Gayle spent nine years supporting a small hospice as it successfully grew from six locations with 160 employees in two states to 900 employees in twenty-three locations across five states. She obtained her Bachelor of Arts from Merrimack College and currently has the PHR and SHRM-CP Human Resources certifications. She is an avid reader and enjoys spending time at her beach cottage on the New Hampshire coast with her family.

Sareen Sarna, Director of Growth and Philanthropy

Sareen Sarna has been a senior healthcare leader for over twenty years, fifteen years in Hospice with a background in marketing, sales analytics, and philanthropy. She is a growth-minded professional with extensive experience driving enterprise-wide process improvements in the nonprofit and for-profit sectors. Sareen is a visionary strategist skilled in identifying and solving complex critical challenges while also designing value-added programs for End of Life care. She is a collaborative communicator skilled in leading multidisciplinary teams in Hospice, Home Health, and Private Duty and is a Certified End of Life Doula. Currently, Sareen holds a Board Position on The Hospice Help Foundation and has previously served on The Prescott Parks Foundation Board and has consulted for the Lighthouse Hospice Foundation. She was born and raised in New York City, studied at Colby-Sawyer College, and lives on the Seacoast of NH with her husband.

Pamela Streletsky, Director of Fiscal Operations

Pamela Streletsky has been a Senior Financial Executive for over twenty years. She has led numerous finance teams across various sectors. She has spent the last fifteen years as a CFO in the non-profit sector focusing on the home health, hospice, long term care, assisted living and adult daycare industries. Her early background included several years as an auditor for Deloitte. Pamela specializes in helping organizations build strong teams with efficient processes. She currently oversees the members of the HCS fiscal team that are responsible for the billing and accounts receivable portion of the revenue cycle. She holds a degree in Business Administration with a major in Accounting and a minor in Computer Science. Pamela is an avid skier and hiker and enjoys spending time outdoors in New Hampshire with her family and friends.