Getting You Where You Need to Go!

Home Healthcare, Hospice & Community Services offers transportation programs to assist people to get to medical appointments and other daily activities.

Transportation for social services, shopping, recreation, employment…and more!

The City Express, public transportation in Keene operated by the VNA at HCS under Section 5311 of the Rural Transit Program of the Federal Transit Administration, is discontinuing the Campus/Community Shuttle Route that would have resumed in September, 2020 and operated during the Keene State College academic year. Public comment is invited, and can be made to the VNA at HCS, P.O. Box 564, 312 Marlboro Street, Keene, NH 03431, or by calling 603-352-2253.  A public hearing will be held upon sufficient number of requests from the public.
The City Express, public transportation fares will be resuming on Thursday, October 1st.

City Express

Get where you need to go in temperature-controlled comfort.

With service from 8 a.m. to 5 p.m. on weekdays, excluding holidays.

Single and multi-ride tickets are available for purchase on the bus. For information about 6 month and annual bus passes, please call the Transportation Office at 603-352-8494.

Learn More

Friendly Bus

The Friendly Bus is a shared ride, door to door, community transportation service for seniors, available for adults age 60 and over.

The Friendly Bus can provide rides to get groceries, visiting friends, to medical appointments, having lunch at the Friendly Meals – any activity in the City of Keene.

Reservations are required.

Learn More

Para Express

The Para Express is public transportation for people whose disability prevents them from using the City Express fixed route service. It provides complementary door-to-door para-transit services.

If you are a person with a disability, you or your care provider may request an application.

Learn More

Medical Transportation

Home Healthcare, Hospice & Community Services (HCS) provides shared ride transportation to medical facilities at:

  • The VA Medical Center at White River Junction, VT
  • Dartmouth-Hitchcock Medical Center in Lebanon, NH
Learn More


Charlie Pratt
Charlie PrattTransportation Program Manager

Transportation Program Manager

Charlie has managed HCS’s transportation program since September 2019. The program has eight buses, three Meals on Wheels vehicles, 13 drivers, and 2 dispatchers. Charlie is responsible for day-to-day operations of the program. He has extensive experience in manufacturing management. He is working to maximize the service that HCS delivers to the region.

Transportation Programs at a Glance

Services Rider Eligibility Where When Wheelchair Access Fare Reservations Additional Info
Friendly Bus ages 60+ Keene; door to door Monday – Friday
8 am-3:45 pm
yes donation,
suggested $1
24 hours in advance Market Basket trips monthly; 2nd & 4th Tuesdays
City Express everyone Keene; fixed route stops Monday – Friday
8 am-5 pm
yes Fare,
$1 each way
no route & schedule available here
Para Express transit disability Keene; door to door Monday – Friday
8 am-5 pm
yes Fare,
$2 each way
24 hours in advance application needed, contact the Transportation office
Medical everyone White River Jct. VA &
Wednesdays yes donation,
suggested $20
by noon on Tuesdays available to make stops in Walpole

For transportation information, please call 603-352-8494.