Friendly Bus

Community Transportation for Seniors in Keene

Friendly Bus2022-12-15T08:55:26-05:00

Share a ride… and help everyone get where they need to go!

The Friendly Bus is a shared ride, door-to-door community transportation service available for adults aged 60 and over.

Make a reservation: 603-352-8494

About the Friendly Bus

The Friendly Bus can provide rides to get groceries, visit friends, attend medical appointments, have lunch at the Friendly Meals – or any activity in the City of Keene.

Donations to the Friendly Bus program are greatly appreciated.

What is a shared ride?

Shared rides means that riders are asked to “share a ride” on the Friendly Bus with someone who is going in the same direction at approximately the same time. This is fuel efficient for our buses and is a great opportunity to meet new people!

Where can I go on the Friendly Bus?

Friendly Bus rides are scheduled on a first come first served basis.

The Friendly Bus will pick up and drop off anywhere in the City of Keene, including:

  • Medical Facilities

  • Social Service Agencies

  • Keene Senior Center

Frequently Asked Questions

When does the Friendly Bus run?2021-02-26T14:31:26-05:00

The Friendly Bus operates Monday through Friday from 8am to 4pm, excluding major holidays.

How can I schedule a ride?2021-02-26T14:31:26-05:00

Scheduling a ride is as easy as dialing 603-352-8494. The dispatch office is open Monday through Friday from 8am to 4:30pm. Rides must be reserved one day in advance. Rides on Mondays must be scheduled on Friday.

In order to accommodate everyone, the dispatcher may ask you to board a little earlier in order to share a ride with someone else. Use the extra time to get to know someone else who is riding, read a book, make a grocery list, or enjoy the sites around Keene!

Please let the dispatcher know if you use a mobility device, such as a walker, cane, or have oxygen so that we can better assist you.

Are the buses accessible?2021-02-26T14:31:26-05:00

Yes! The Friendly Buses are equipped with lifts and other assistive devices for rider convenience when boarding and riding.

All drivers have CDL licenses with passenger endorsement, and have passenger assistance training to ensure a safe and comfortable trip.

Can I get help with shopping on the Friendly Bus?2021-03-30T20:28:50-04:00

Friendly Bus drivers are happy to assist you onto the bus with your packages. Drivers are also allowed to make one trip to your door to bring packages to a first floor door of your home, but cannot enter the house.

Riders may also bring a shopping cart aboard the bus to help with packages.

A regular trip is scheduled to Market Basket in Swanzey.

Call the dispatch office at 603-352-8494 for schedule information and reservations.

What is the fare?2021-02-26T14:31:26-05:00

A donation of $1 for a one way trip is encouraged.

No one is denied service for inability to contribute.

How do I sign up as a new rider on the Friendly Bus?2021-02-26T14:31:26-05:00

New riders are welcome! Sign up as a new rider by calling the dispatch office and giving your name, address, telephone number and directions to your home.

If you use assistive or mobility devices, please let the dispatcher know so that we can schedule the right amount of time for your pick up.

Your information is kept confidential, but having it on file will help our dispatchers respond to your ride request quickly.

HCS Transportation Programs

Home Healthcare, Hospice & Community Services operates transportation services
in Keene, NH and periodically in surrounding communities.

City Express Bus

City Express

Public transportation for everyone.

Friendly Bus

Community transportation for seniors.

Para Express

Rides for people with a transit disability.

Medical Transportation

Rides to medical

For information on VNA at HCS’s nondiscrimination policies regarding Title VI and ADA, including procedures to file a complaint based on discrimination, please click on the tabs below.

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