mobility is key to independence for everyone



Keene NH City Express bus route map.Home Healthcare, Hospice and Community Services offers several transportation programs to assist people to get to medical appointments and other daily activities, including other social services, shopping recreation, employment, and wherever people need to go. Our dispatchers are on hand from 7:30 a.m. to 7:30 p.m. during the Keene State College academic year, and 7:30 a.m. to 5:30 p.m. during the summer and semester breaks, to answer questions or help you to get where you need to go.  Call the Dispatch Office directly at 352-8494.

City Express & Campus Shuttle Schedules





♦  The most recent edition of the HCS transportation newsletter:  Jan-Feb 2018


Please click to open a new page about that specific service:

City Express – “Keene’s Bus for Everyone”

Friendly Bus – assisted transportation in Keene for those age 60+

Medical Transportation – service to Lebanon, NH & White River Junction, VT

Para Express – assisted transportation for any age with a transit disability



All vehicles are compliant with the Americans with Disabilities Act requirements, including lifts, pull cords and other assistive devices.


Transportation services do not operate on the following holidays:

New Year’s Day
President’s Day
Memorial Day
4th of July
Labor Day
Thanksgiving Day
the day after Thanksgiving (City Express will operate)


Your Civil Rights

HCS Transportation Programs (VNA at HCS) operates its programs and services without regard to race, color or national origin in accordance with Title VI of the Civil Rights Act. Any person who believes they have been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with VNA at HCS or with the Title VI Coordinator at the State of New Hampshire. Any such complaint must be in writing and submitted to the City Express within 180 days following the date of the occurrence. Complaints may be filed with:

Corporate Compliance Officer
312 Marlboro Street
Keene, NH 03431
(603) 352-2253

Complaints may also be filed with:
Title VI Coordinator
New Hampshire Department of Transportation
PO Box 483, 7 Hazen Drive
Concord, NH 03302-0483
(603) 271-3734
TTY ACCESS: (800) 735-2964

For more information on VNA at HCS’s civil rights program and the procedures to file a complaint, please contact 352-2253; or email or visit our administrative office at 312 Marlboro Street in Keene from 8:00am to 4:30pm, Monday through Friday. For more information about VNA at HCS programs and services visit If information is needed in another language, please contact 352-2253.

Reasonable Modification Policy



Get transit directions


Bus & Fare Information

City Express

City Express fares are $1.00 a ride; discount tickets are available from the bus drivers.


Friendly Bus

The Friendly Bus rides are available on a donation basis. A $2.00 donation per round-trip is suggested.


Para Express

Para Express rides are $2.00 per round-trip. Reservations for Para Express trips must be made by 5 p.m. for next day service.


Ticket Purchases

Tickets can be purchased on any City Express vehicle or at the Transportation Office of Home Healthcare, Hospice and Community Services at 312 Marlboro Street in Keene.


Inclement Weather

In the event of inclement weather that makes travel unsafe, notification that the transportation services will not be running is aired on local radio stations, posted on Facebook, and will be noted on the home page.